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Viber business messaging worth $196 million in 2021
Author: Gavin Patterson, Chief Data Analyst, Mobilesquared Mobilesquared has published (what we believe to be) the first comprehensive Viber Business Messaging market data and forecasts 2020 to 2026, available anywhere. Our Viber for Business rich messaging data was researched as part of our overall investigation[Read More]
Fact Checking The Business Messaging Market
Author: Nick Lane, Chief Insight Analyst & Founder The vision of conversational commerce and carousels as part of rich messaging has been discussed for a number of years as a way of exciting brands about the potential of rich business messaging (and the potential[Read More]
SMS engagement rates dropping but still smash performance of other channels
Author: Nick Lane, Chief Insight Analyst & Founder Back in 2010 we released a white paper called “Conversational Advertising” in which our research revealed that 98% of all SMS messages were read, and that 90% of all SMS messages were read within 3 minutes.[Read More]
How Does WhatsApp Business Work?
WhatsApp business works in the same manner of the standard version of WhatsApp, which has over 2.5 billion active users, however it is purely meant for business. Instead of connecting family and friends, it connects businesses to their customers. Solely used by business owners,[Read More]
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