Research Hub

Our market-leading analysis and forecasting is shaped by the data shared with us by hundreds of companies across the messaging ecosystem, enabling us to produce accurate market insight which powers our customers’ business strategy. You can participate in our research in 3 ways; complete an online survey (12 mins or less), download a research form in Excel (once completed please email to:, or schedule a 1-2-1 analyst call here (please note the topic you’d like to discuss and we’ll schedule a convenient call time).

Please answer as many questions as possible for each survey, and remember to include your email address so we can send you our top-level findings as a thank you. If you complete more than 50% of the survey we’ll also invite you to attend a relevant closed-door webinar, for an exclusive deep dive view of our findings. We really do value your input, and assure you that anything shared with us is treated in total confidence and all findings published anonymously.

Thank you

SMS Research

Survey: Global A2P SMS research 2024

This is an important period for A2P SMS. AIT, high international termination rates, the rise of WhatsApp, the emergence of RCS and mobile identity to name a few, are forcing brands to make choices over their channel usage. So how are these choices impacting your business?


Interested in regularly taking part in our research? Leave your details below and we’ll reach out to you when we’re running a new survey. We’ll send you the key findings of every survey you complete as a thank you.