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What Does Brands’ Use Of WhatsApp Business API From 2024 Onwards Reveal?
WhatsApp Business API has seen a meteoric rise as a channel. Mobilesquared’s latest forecasts predict it will become a billion-dollar business in 2024, emphasising its rapid growth. In a previous article, we analysed how brand spend will change on WhatsApp Business API over our forecast[Read More]
Mobilesquared x GTC: The future of business messaging in the telco advisory space with ‘Messaging Pulse’
When the going gets tough, the tough get going. This is probably the best way to summarise the latest partnership between GTC and Mobilesquared. Gray roots, flash calling, AIT, and the generalized lack of trust in the messaging space threaten to undermine the very[Read More]
How Brand Spending on WhatsApp Business API Will Change From 2024
Updated 20/08/24 Brand spending on WhatsApp is set for a shift. Brands will ramp up their investment in WhatsApp Business API from 2024 as they start to migrate their spend from A2P SMS over to two-way conversational, rich messaging. Between 2019 and 2023, Mobilesquared data[Read More]
Trends In CPaaS: WhatsApp Business set to overtake SMS as CPaaS Providers’ most trusted messaging channel
In 2023, Mobilesquared research revealed that CPaaS providers viewed SMS as the ideal channel for all use cases (alerts, marketing & promotions, reminders, and security), as well as most trusted messaging channel overall. WhatsApp was viewed as a highly competitive alternative to SMS, but[Read More]
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