Get Impact of Covid 19 White Paper

We regularly publish free white papers exploring key areas of the business messaging / RCS / RBM ecosystem in-depth. Our latest free white paper focuses on the impact of Covid 19 on the Business Messaging market.

With face-to-face contact limited, and working from home encouraged, businesses adjusting to national lockdowns and the ‘new normal’ have had to adapt their business messaging strategies, or adopt one. In these unprecedented times, digital transformation is a must for every business and is placing business messaging at the heart of their customer strategy. In this white paper we outline several core findings from our impact of COVID-19 research and provide an overview of how this data translates into demand for SMS, WhatsApp Business, RCS and ABC in a lockdown easing and post-lockdown environment in 2020.

But if it’s a detailed understanding of how COVID-19 impacts traffic and revenue for SMS, WhatsApp Business and RCS in 2020 and beyond your business requires, you’ll need the Impact of Covid 19 on the Business Messaging Market 2020 report, available to buy now, covering 200 global markets.